“My upstairs neighbour regularly played loud music late into the evening. I tried earplugs but still couldn't sleep. I invited my neighbour over for a coffee. I explained how I had to get up early for work. I played a recording. My neighbour said they had no idea how loud it was. They apologized. Now they play their music more quietly, and not after 10 pm. I’m glad we talked. I’m finally able to get some sleep, and we’re still on good terms.”
– Edwin, Victoria, BC

If you have a problem with a neighbour, there are steps you can take. Your best course of action will depend on several factors. These include the nature of the problem, what your relationship with your neighbour is like, and how successful you think a particular step might be. You don’t have to go through these steps in order. You can start with any of them.