Problem with a car repair

What are my rights?

If I don't pay the repair bill, is the garage allowed to keep my car?
  • Yes
  • No

If you’ve had a problem with a car repair, the best thing to do is negotiate with the garage to work out a solution. We walk you through your rights and options. If your negotiations aren’t successful, you can take further steps to get the problem resolved.

What you should know 

Work out the problem

Common questions

Who can help

  • This information applies to British Columbia, Canada
  • Reviewed for legal accuracy in October 2022
  • Time to read: 12 minutes

Reviewed for legal accuracy by

Mario Garcia, CarbonCure Technologies

Mario Garcia

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Options for legal help

We are grateful to work on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations, whose Peoples continue to live on and care for these lands.