If your phone is lost or stolen

What are my rights?

If I lose my phone, do I have to pay for unauthorized use of the phone?
  • Yes
  • No

It can be stressful to lose your phone or have it stolen. Here are steps you can take to protect yourself.

What you should know

Work out the problem

Common questions

Who can help

  • This information applies to British Columbia, Canada
  • Reviewed for legal accuracy in July 2019
  • Time to read: 3 minutes

Also on this topic

Still not sure what to do?

If you're looking for advice specific to your situation, there are options for free or low-cost help.

Options for legal help

We are grateful to work on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations, whose Peoples continue to live on and care for these lands.