If you're not happy with a service

What are my rights?

Do I have rights if a service provider I hired does shoddy work?
  • Yes
  • No

If you’re not happy with the work done by someone you’ve hired, you have legal rights and options.

What you should know

Work out the problem

Who can help

  • This information applies to British Columbia, Canada
  • Reviewed for legal accuracy in April 2020
  • Time to read: 7 minutes

Reviewed for legal accuracy by

Mario Garcia, CarbonCure Technologies

Mario Garcia

Also on this topic

Still not sure what to do?

If you're looking for advice specific to your situation, there are options for free or low-cost help.

Options for legal help

We are grateful to work on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations, whose Peoples continue to live on and care for these lands.