Warranties and guarantees

Myth or fact?

A warranty has to be in writing to be legally valid.
  • Myth
  • Fact

When you buy something, you expect it to work. In an ideal world, everything you buy would be of high quality, durable, and meet your expectations. Unfortunately, that's not always the case. In these situations, it helps to understand how warranties and guarantees work.

What you should know

Work out problems

Who can help

  • This information applies to British Columbia, Canada
  • Reviewed for legal accuracy in January 2020
  • Time to read: 8 minutes

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We are grateful to work on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations, whose Peoples continue to live on and care for these lands.