Use this letter template to complain about something you purchased from a business being faulty or damaged. For more on this topic, see our guidance on if there is a problem with a purchase. This letter template is available as a document you can download. You can modify it to suit your situation.
Template letter to complain about faulty goods
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We are grateful to work on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations, whose Peoples continue to live on and care for these lands.