Use this letter template to complain about something you purchased from a business being faulty or damaged. For more on this topic, see our guidance on if there is a problem with a purchase. This letter template is available as a document you can download. You can modify it to suit your situation.
We are grateful to work on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations, whose Peoples continue to live on and care for these lands.