Odours and Neighbours - Interactive
You're sitting outside on your patio, or maybe you’re inside with the windows open. Next thing you know, the air is filled with a smell coming from your neighbour’s home. Yikes! While we can choose where we live, we can’t choose our neighbours. But there are ways to make things better. Learn how to deal with a neighbour’s odours.
Odours and Neighbours - What you should know
If an odour is coming from your neighbour’s home, it may amount to a nuisance under the law
“I smell my neighbour’s cooking every day. Sometimes it’s greasy food, other times it’s fish or something heavily spiced. I love food, but it’s been overwhelming. I actually started to feel sick. I set up air fresheners and kept all the windows open. Then winter came. I finally had to say something. My neighbour was very surprised. She had no idea how much I could smell what she was cooking. She apologized and said she’d run her stove fan and open her windows while cooking. Together, we asked the building manager to improve the ventilation. I’m so glad to be working on this together.”
– Liam, Abbotsford, BC
Sniff, sniff. What’s that smell coming from your neighbour’s home? It may be a pleasant one … or not.
Everyday living produces smells. We bake, we barbecue, we compost. Some people burn incense, lather on perfume, or smoke. Whether you like it or not, your neighbour has the right to do things at their home that give off odours. But you have rights too. So, what if the smells coming from your neighbour really bother you?
When a neighbour produces odours that unreasonably interfere with your right to use and enjoy your property, the law calls this a nuisance. Whether a smell is a nuisance or not depends on:
- what’s causing it (or where it’s coming from)
- how intense it is
- how long it lasts
- how often it occurs
- how it affects your health and the environment
When an odour becomes a nuisance
Let’s look at an example. On a regular basis, a neighbour smokes on their outdoor patio, steps from your living room window. The smoke frequently drifts over, hangs about for a while, and regularly stops you from doing what you’re doing. It may even make you feel sick. You may feel anxious, too, about the impact of the second-hand smoke on your health. In this scenario, an odour is no longer just a drag. It could be considered an unreasonable interference of your right to use and enjoy your property — in other words, a nuisance under the law.
Not every odour will meet the nuisance bar. Claiming pain and suffering from the smell of fresh brewed coffee or home-baked bread, for example, is unlikely to be successful.
Also important: smell is a very subjective thing. Something that smells bad to one person may smell just fine to another. For something to be a nuisance, it must be shown to be a substantial and unreasonable interference in the eyes of an objective observer.
The nature of the neighbourhood can also be a factor
While some odours are part of everyday life, other odours may be typical for the neighbourhood. You’d expect to smell livestock, crops, and other farm-related odours in agricultural areas, for example, but not in a typical residential neighbourhood.
To pursue a nuisance claim, you need to bring a legal action. That’s no small matter. We explain what’s involved — as well as other steps to consider — under “Work out problems,” below.
Local bylaws may limit the odours allowed
BC doesn’t have a provincial law that regulates everyday odours. But many BC communities have local bylaws that come into play. Campbell River, for instance, has a bylaw that defines a “nuisance odour” as:
“an odour in the air that is harmful, poisonous, disgusting,
repulsive, very unpleasant, offensive, or interferes with the use or
enjoyment of property, endangers personal health or safety, or is
offensive to the senses and causes inconvenience or annoyance to a
person with a normal sense of smell”.
In that community, if an odour rises to that level, a person affected by it can complain to the municipality. The person causing the odour can be fined.
If you can’t enjoy your home because of an odour coming from your neighbour’s residence, check your municipality’s bylaws to see if any apply to your situation.
For information on the laws about odours in your community, call 3-1-1. You can also contact your local municipality directly, or check their website. Some municipalities have a way to submit an odour nuisance complaint online.
If a neighbour’s smoking is the problem
“My next-door neighbour smokes cannabis when she gets home from work. She says it helps her de-stress. But the smell makes me anxious and very ill. And I’m worried about the effects of second-hand smoke on my children and me. I spoke to my neighbour about the problem. She was understanding but still smoked in the evenings. I reached out to my strata council and they told me there’s a no-smoking bylaw in effect for the whole building. They sent my neighbour a letter, reminding her about the bylaw (and related fine). Things have been much better ever since. Now she smokes or vapes when she goes out for a walk."
– Justyna, Whistler, BC
As described above, a neighbour’s smoking may be a nuisance under the law if it unreasonably interferes with your right to use and enjoy your property.
As well, there are other laws that come into play with smoking. BC’s tobacco laws and cannabis laws limit where people can smoke or vape. For example, people can’t smoke or vape in an enclosed workplace or in public playgrounds, sports fields, and so on. In many communities, local bylaws further restrict where people can smoke or vape, such as on transit or in local parks.
But what about the neighbour who smokes in the privacy of their home? Are there other laws that can help if their unwanted smoke regularly travels into your home?
There may be, depending on:
- the type of housing you live in (whether an apartment building, a duplex, co-op housing, a single-family home, and so on), and
- whether you’re a tenant.
If you live in a condo or an apartment
If you live in a condominium or an apartment building, BC’s tobacco laws and cannabis laws say that residents can’t smoke in common areas (like hallways and laundry rooms). Smoking is also prohibited within six metres of a doorway, open windows, or air intake of common enclosed areas.
Condos may also have their own non-smoking bylaws. (Or they may use the standard bylaws for stratas, which can be looked to for odour and smoking issues.)
Learn more about what someone living in a condo can do if a neighbour’s smoking is the problem.
If you’re a tenant
As a tenant, if you have a dispute about tobacco or cannabis smoke with your landlord or another tenant, you can look to the law of nuisance, as described above. As well, tenancy laws say tenants have the right to quiet enjoyment of their home. This includes not being exposed to unreasonable and ongoing second-hand smoke. Also look at your tenancy agreement. (Your landlord must give you a copy of it.)
If your neighbour is breaking the tenancy agreement or the law, you can take legal action. You may be able to get an order stopping the neighbour from smoking. In some cases, they may even have to compensate you for your suffering.
Learn more about what a tenant can do if a neighbour’s smoking is the problem.
Odours and Neighbours - Work out problems
Step 1. Consider self-help steps
You might have a smelly problem that’s come up between you and your neighbour. Sometimes, there are steps you can take yourself to fix things. For example, you might:
- close your windows
- tape electrical outlets and seal any cracks in the walls, light fixtures, and windows
- use scented candles, buy an air freshener or diffuser, or boil up some vinegar or lemon
- look into installing or improving a ventilation system or fan in your home
Step 2. Talk with your neighbour
If you tried solving the problem on your own but it continues, you may be frustrated. What’s next?
One of the best things you can do is to talk with your neighbour. The whole issue may be news to them. They may simply not realize how much the odours from their smoking, cooking, or rotting compost, for example, have drifted and are affecting you and your ability to use and enjoy your home.
To plan for this conversation in advance, think about what you’ll say. The best reason to ask for a change is a medical condition or health concern (allergies, for example) that you or your children have. If that doesn’t apply, you could describe how, if smoking is the issue, your clothing and upholstery are absorbing so much smoke that people assume you’re a smoker or cannabis user yourself. (This could become an issue at work.)
Clearing the air, so to speak, can help your neighbour understand where you’re coming from and why you want their behaviour to change. Ask for their thoughts. Invite them to explore options that will work for both of you. If you are discussing cooking odours, keep in mind that you should never put down your neighbour, their ethnicity, or their heritage.
To help you prepare for the conversation, we offer tips for talking with your neighbour. We also have a template for preparing for the talk.
If you and your neighbour reach an agreement, you can follow up in writing.
Step 3. Document your complaint
If talking with your neighbour didn’t work (or wasn’t possible), and the problem continues, gather evidence to support your complaint. You might:
- Take photos or a video. For example, if you’re concerned about smoke, take a photo or video showing just how much is drifting into your yard and home.
- Make notes. Keep a log of the date, time, length of time, strength and type of odour you’ve been smelling. Describe any health issues.
- Seek backup. Ask your doctor what impact the odour might be having on you. Or have a friend or family member come over and make notes of what they see or smell, including odours in your home, on your clothes, and furniture. You could even hire an expert in the field of air-quality testing. (Ask your neighbour to share the costs if you’d like.)
- Do research. Check your local bylaws relating to odours, strata bylaws, or other related laws.
Stay organized. Keep all your evidence in one place, like in a file folder or on your phone or computer.
Step 4. Write a letter to your neighbour
Once you’ve gathered your evidence, write a letter to your neighbour setting out your concerns. For example, let’s say your neighbour loves to cook. They also smoke cannabis. You find both odours unpleasant. In the letter, you could:
- Explain your specific concerns and the impact on you. For example: the odours that drift into your home are very strong, last several hours, and seep into your clothes. On top of that, you can’t get much done because you get headaches and feel sick. And you can’t escape the smell — even if you keep your windows open all day (and you can’t do this in the winter).
- Provide evidence of the problem. Show your neighbour a piece of clothing that has absorbed the smell. Give them a copy of any bylaws or rules that apply, as well as of the odour log you’ve been keeping.
- Suggest ways the situation might be resolved. Keep it light and civil if you can. Maybe your neighbour could smoke while they’re out for a walk. And maybe they could keep their windows open and stove fan on. Suggest that they (or the two of you together) work to get the ventilation system improved.
- Describe what will happen if they outright refuse. You hope it doesn’t come to this, but you’re prepared to go over their head. This could mean contacting the landlord or strata council, or your local municipality.
We have a template letter you can fill out and give to your neighbour. It can be adapted to your situation.
Step 5. Try a dispute resolution service
If you’re unable to resolve the matter directly with your neighbour, consider mediation. This involves the two of you meeting with a neutral third party (a mediator). They’ll work to help you reach an agreement. Mediation is often quicker and less expensive than legal action. And it can help preserve a good neighbourly relationship.
You can also look into whether your municipality has a local community mediation program. For example, there is the Burnaby Mediation Centre and the North Vancouver Community Mediation Services Society.
Step 6. Contact your local municipality
Still no results? If there’s a local bylaw relating to odours that’s being broken, you can file a complaint or ask the municipality to take action.
To file a complaint with your local municipality, call 3-1-1. Or you can contact your municipality directly. Many have complaint forms on their websites. Generally, when you make a complaint, you must provide your contact information, but it is kept confidential.
Step 7. Consider legal action
If none of the steps above have resolved the problem, it may be time to consider a nuisance action.
But think carefully about this option. Taking legal action (especially court action) can be a long, expensive, and stressful process. And there’s no guarantee you’ll win. For example, an odour may be permitted by zoning or custom (in an industrial or agricultural area). Or, it may be an important religious or cultural custom. Or a court or tribunal may decide that:
- there isn’t enough evidence of a nuisance, or
- your neighbour isn’t the cause of the nuisance.
If you do prove your claim, you’ll usually get an order for compensation. The court or tribunal can also order other remedies, like requiring the neighbour to stop smoking on their patio (in the event smoking is the issue).
If your claim is for less than $5,000 or is between neighbours that live in the same strata corporation, you can bring it to the Civil Resolution Tribunal. This online system encourages a collaborative approach to resolving disputes. If you’re a tenant, you can bring your claim to the Residential Tenancy Branch.
Taking legal action against a neighbour will almost certainly strain your relationship — no small matter since you’re living next to one another. Think of it as a last resort.
Odours and Neighbours - Common questions
My building has a “no smoking” policy. Why is my neighbour still allowed to smoke in their rental apartment?
There could be a few reasons. Your neighbour:
- May be permitted to smoke for medical purposes.
- May have been living (and smoking) in the building since before the non-smoking policy was instituted — so they’re “grandfathered in.”
- May be allowed to smoke because the non-smoking policy only applies to certain areas of the building and not actually to smoking in a unit. Take a closer look at your building’s non-smoking policy and bylaws.
Even so, your neighbour must still respect your right to use and enjoy your property. Ultimately, if your neighbour’s smoke is unreasonably disturbing you, your landlord should take steps to correct the problem.
What if my neighbour tells me my smoking or cooking is causing a problem?
It can be surprising and even upsetting if your neighbour tells you they’re affected by odours coming from your home. You have to decide what to do. You can:
Do nothing. But then you may have an angry neighbour and may have to deal with a complaint made to a third party or even a legal claim.
Take steps to deal with the problem. Let's say the issue is that you smoke, often close to the window you share with your neighbour, and the smoke is affecting your neighbour’s asthma condition. You might, for example, commit to smoking in another part of your home farther away from your neighbour, or while you're out for a walk.
You and your neighbour each have the right to use and enjoy your properties. But, if you do something to unreasonably interfere with your neighbour’s normal use rights, it can be considered a nuisance.
Who can I report an odour or air quality complaint to?
Usually, you’d speak directly to your neighbour (and, if applicable, your building manager or landlord). You may also report an air quality problem to your municipality. A troubling odour (related to drugs or a gas leak, for example) might warrant a call to police. But there are also other agencies you can reach out to, depending on the type of odour you’re concerned about.
| Issue | Who to contact |
|---|---|
| outdoor air quality and odour complaints in Metro Vancouver | Metro Vancouver at 604-436-6777 or complain online |
| outdoor air quality complaints outside Metro Vancouver | BC Ministry of Environment; for immediate health or environmental concerns, call 1-877-952-7277 |
| backyard burning complaints | your local fire department |
| workplace indoor air quality | WorkSafeBC at 604-276-3100 |
| indoor air quality health concerns | your local health authority |
From: MetroVancouver.org
Odours and Neighbours - Who can help
Mediate BC keeps a searchable list of mediators in British Columbia.
Call 1-877-656-1300 (toll-free)
Visit website
PovNet has a searchable list of legal advocates experienced with providing legal information. Many have experience with issues relating to housing and can help with negotiation, writing letters, filling out forms, and more.
Other options for legal help include pro bono services and legal clinics. See our options for free and low-cost legal help.
