If your credit card is lost or stolen

Did you know?

How much has counterfeiting fraud declined in Canada since the introduction of chip card technology?
  • 31%
  • 54%
  • 76%

You misplaced your wallet. You left your credit card in the bank machine. An online scammer duped you into giving them your credit card information. With each of these stressful life events, there are steps you can take to protect yourself. Learn what to do if your credit card is lost or stolen. 

What you should know

Work out the problem

Common questions

Who can help

  • This information applies to British Columbia, Canada
  • Reviewed for legal accuracy in November 2019
  • Time to read: 7 minutes

Reviewed for legal accuracy by

Anna Fung, KC, BC Utilities Commission

Anna Fung, KC

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Still not sure what to do?

If you're looking for advice specific to your situation, there are options for free or low-cost help.

Options for legal help

We are grateful to work on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations, whose Peoples continue to live on and care for these lands.