Consumer and Debt Law

Consumer and Debt Law is a problem-solving manual for legal advocates, paralegals and lawyers in British Columbia helping clients with consumer or debt problems. The manual covers over 45 topics on problems people experience with consumer purchases, contracts, borrowing money, and being in debt. Each section includes sample client problems, a summary of the relevant law, a recap of what information you need from your client, and suggestions for solving your client's problem. The information is current to September 2018.

Consumer and Debt Law

  • English
  • Available in print

Reviewed for legal accuracy by

Alison Ward

Alison Ward

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Making a contract

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Signing a contract

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Warranties and guarantees

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If you change your mind

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The basics of making a purchase

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Borrowing money from a friend or relative

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Cancelling a payday loan

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Ordering your credit report

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Improving your credit score

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Who has access to your credit report

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If your credit card is lost or stolen

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Getting a credit card

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Getting a credit card you never asked for

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Disputing a credit card bill

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Getting a mortgage

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If you're having difficulty paying your mortgage

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If you're facing foreclosure

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Negotiating a debt settlement

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Consolidating your debts

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You have options for getting out of debt

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Budgeting out of debt

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People who can help you get out of debt

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Negotiating payment terms

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Making a consumer proposal

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Declaring bankruptcy

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