We use them all the time—to make purchases, shop online, and collect points. Credit cards are practical and convenient. But they can cause headaches. For example, if you’re charged twice for something you bought. Or if your card falls into the wrong hands.
Whether you’ve been using credit cards for years, or you’re considering applying for your first card, it helps to know your legal rights and how to deal with problems.
We’ve published four new pages on credit cards to our Money & Debt section:
- Getting a Credit Card: Before you get a credit card, learn your rights and how to protect your information.
- Getting a Credit Card You Never Asked For: A company can’t send you a credit card you didn’t apply for. Learn your rights and the steps to take if you receive a credit card you didn't ask for.
- If Your Credit Card is Lost or Stolen: If someone uses your credit card after it goes missing, the maximum amount you’re legally liable for is $50—with one exception.
- Disputing a Credit Card Bill: Learn the steps involved in disputing a credit card bill.
Many thanks to Vancouver lawyer Anna Fung, QC for reviewing these pages for legal accuracy.