Template letter to complain about used car (dealer)
Use this letter template to complain to a car dealer if a used car you bought has a problem. It should help the dealer understand your point of view and their legal obligation to sort out the problem. For more on this topic, see our guidance on if there is a problem with a used car. We can walk you through building your letter, or you can download the letter template. Either way, you can modify our suggested wording to suit your situation.
We are grateful to work on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations, whose Peoples continue to live on and care for these lands.