Flight rights

What are my rights?

I got bumped from my flight. Does the airline have to rebook me *and* compensate me for this?
  • Yes
  • No

Your flight was cancelled? You got bumped? You arrived but your luggage didn't? If something goes wrong when you fly to or from Canada or within the country, you have legal rights.


This information has been updated to reflect new rules that came into effect on September 8, 2022. The rules give passengers more rights to a refund when a flight is delayed or cancelled, even if it is outside of the airline's control.

What you should know

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Who can help

  • This information applies to British Columbia, Canada
  • Reviewed for legal accuracy in September 2022
  • Time to read: 13 minutes

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Options for legal help

We are grateful to work on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations, whose Peoples continue to live on and care for these lands.