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Your Employer’s Duty to Accommodate You - Work out the problem

Work out the problem

Step 1. Ask your employer for accommodation

If requirements of your workplace have a negative effect on any protected personal characteristic, speak up. Suggest accommodations that could make things better for you. Put your request in writing. We offer some tips on how to talk to your employer or write them a letter.

Allow your employer a reasonable amount of time to respond to your request. If you and your employer agree on a solution, get it in writing. If your request is refused, ask for a written explanation. 

Step 2. Gather information for your employer

Your employer may ask you for information to help them accommodate you. You should do your best to respond to reasonable requests by your employer. Otherwise, you may not get the accommodation you want.

If your employer wants specific information from your doctor, ask your employer to put their request in writing. If a doctor’s letter is required, your employer should be prepared to pay any fees involved. 

Step 3. Consider making a human rights complaint

If your employer refuses to accommodate you, or fails to provide you with a reasonable accommodation, you may have a claim against them for discrimination. In BC, discrimination claims are heard by the BC Human Rights Tribunal. Under BC law, you must file your complaint within one year of the alleged discrimination. See our guidance on discrimination for the steps to take to file a complaint.