Essentials of Consumer Law

Essentials of Consumer Law helps you learn how to protect yourself when you buy something or hire someone to perform a service. This publication explains your rights for common consumer purchases and contracts, as well as the steps you can take when something goes wrong. The information is current to March 2017.

Essentials of Consumer Law booklet cover image

Essentials of Consumer Law

  • English

  • Available in print

Notions de Base: Droit de la Consommation | Essentials of Consumer Law (French) booklet cover image

Notions de Base: Droit de la Consommation

  • French

Reviewed for legal accuracy by

Drew Jackson

Drew Jackson

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This website explains in a general way the law that applies in British Columbia, Canada. The information is not intended as legal advice. The cases we refer to reflect real experiences, but names have been changed. See our full disclaimer.

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We are grateful to work on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations, whose Peoples continue to live on and care for these lands.